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Regulator Dashboard User Manual
Regulator Dashboard User Manual
Operational guide for case officers and supervisors using the regulator portal.
Dashboard Purpose
The Regulator Dashboard supports application triage, active test supervision, incident oversight, and final outcome decisions.
Core Modules
- Pipeline overview - application queue and stage distribution
- Applications - pending, in review, and decision workflow
- Tests active - real-time KPI and alert monitoring
- Compliance - incidents, safeguards, and controls tracking
- Reports - board, policy, and supervisory exports
Application Review Workflow
- Open pending application queue.
- Review AI-assisted summary and risk indicators.
- Assess supporting documents and testing scope.
- Approve, reject, or request further information.
Active Test Monitoring
Monitor:
- KPI threshold breaches
- Safeguard compliance status
- Consumer complaint indicators
- Incident and remediation timelines
Use escalation tools to suspend or modify test permissions when required.
Reporting Operations
Generate:
- case summaries
- periodic supervisory reports
- policy insight extracts
Always record rationale for major decisions in the case timeline.
Access and Security
- Role-based access enforced via regulator/admin roles.
- All actions should be traceable in audit logs.
- Avoid exporting sensitive data unless policy-approved.