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Cookie Policy

Last Updated: May 1, 2026 | Version 1.0

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies may be set by the website you are visiting ("first-party cookies") or by third parties such as analytics services or advertising partners ("third-party cookies").

Most web browsers allow you to control cookies through browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

2. Why We Use Cookies

The Namibia Regulatory Sandbox uses cookies for the following purposes:

Essential Functionality

Enable core platform features such as user authentication, session management, and security measures.

User Experience

Remember your preferences, settings, and choices to provide a personalized experience.

Analytics & Performance

Understand how users interact with the platform to identify improvements and optimize performance.

Security

Detect and prevent fraud, unauthorized access, and security threats.

3. Types of Cookies We Use

3.1 Necessary Cookies

Required for the platform to function

These cookies are essential for the platform to work properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Status: Always Active

Examples include:

  • Authentication cookies (to keep you logged in)
  • Session management cookies
  • Security cookies (CSRF protection)
  • Load balancing cookies

3.2 Functional Cookies

Enhance your experience

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

Status: Optional (Requires Consent)

Examples include:

  • Language preferences
  • Theme preferences (light/dark mode)
  • Dashboard layout preferences
  • Recently viewed items

3.3 Analytics Cookies

Help us understand usage patterns

These cookies help us understand how visitors interact with the platform by collecting and reporting information anonymously. We use this information to improve the platform.

Status: Optional (Requires Consent)

Examples include:

  • Page views and navigation patterns
  • Time spent on pages
  • Error tracking
  • Feature usage statistics
  • Performance metrics

3.4 Marketing Cookies

Deliver relevant content

These cookies track your online activity to help deliver more relevant advertising and limit the number of times you see an advertisement.

Status: Optional (Requires Consent)

Examples include:

  • Advertising cookies
  • Social media cookies
  • Retargeting cookies
  • Campaign tracking

5. Third-Party Cookies

In addition to our own cookies, we may use third-party services that set their own cookies to provide functionality or analytics. We do not control these third-party cookies.

5.1 Analytics Services

PostHog

We use PostHog for product analytics, session recording, and feature flags. PostHog cookies help us understand:

  • How users navigate the platform
  • Which features are most used
  • Where users encounter errors
  • User engagement metrics

You can opt-out of PostHog tracking through our cookie consent banner or by using their opt-out mechanism: PostHog Opt-Out

5.2 Infrastructure Providers

Vercel & Supabase

Our hosting and database providers may set cookies necessary for platform operation, including load balancing, security, and performance optimization.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit the Lancr platform, you will see a cookie consent banner allowing you to choose which types of cookies to accept:

  • Accept All: Allows all cookies
  • Necessary Only: Accepts only essential cookies
  • Customize: Choose specific cookie categories

You can change your preferences at any time by accessing the cookie settings in the footer or through your account settings.

6.2 Browser Settings

Most web browsers allow you to control cookies through settings. You can typically:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close the browser
  • Create exceptions for specific websites

Learn how to manage cookies in popular browsers:

6.3 Impact of Blocking Cookies

Important Note

Blocking or deleting cookies may affect your ability to use certain features of the platform. For example:

  • You may not be able to stay logged in
  • Your preferences will not be saved
  • Some features may not function correctly
  • You may see the cookie banner on every visit

6.4 Mobile Devices

For mobile devices, you can manage cookies and tracking through device settings:

  • iOS: Settings → Safari → Block All Cookies
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals websites not to track your online activity. Currently, there is no industry-wide standard for responding to DNT signals.

We respect DNT signals and will not track users who have DNT enabled in their browser, except for essential cookies necessary for platform functionality.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • We will notify you of material changes through the platform
  • You may need to provide renewed consent for certain cookies

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Information

If you have questions about our use of cookies or this Cookie Policy:

Privacy Inquiries

Email: privacy@sandbox.lancr.org

Data Protection Officer

Email: dpo@sandbox.lancr.org

Phone: +264 61 283 5111

Postal Address

Namibia Regulatory Sandbox

71 Robert Mugabe Avenue

Windhoek, Namibia

Your Privacy Matters

We use cookies to enhance your experience and provide better services. You have full control over your cookie preferences and can change them at any time.

Questions about these legal documents? Contact our legal team at legal@sandbox.lancr.org